Wednesday, March 19, 2014

Thought on MOOCs, retention, value, and community (of practice?)


A friend of mine posed a question that I have been reflecting on. I am in the process of participating in no less than four MOOCs, and have noticed some patterns.I've also been reading about poor retention rates for MOOCs and also the nature of community in MOOCs. This has led me to the following questions and ideas about the dynamics of communities and the nature of learners in these environments.

Several people enrolling in MOOCS that I am participating in seem to check in for a short period of time and then leave, not completing the entire course. That seems natural enough to me given that most MOOCS, at least the ones that I have been involved in so far, have no tuition, and no credit hours associated with them. That means no investment, and so no requirement to complete. A few in the introduction discussions state flat out that they are in the course for the parts that interest them specifically..

So when I was asked what a MOOC that was designed for the short term learner would look like, I suspect it would look much the same as the MOOCs that I am in now, where the goal, at least ideally is to have students complete the entire course. My reasoning for this is that ultimately, unless we are talking about modules for e-learning for some sort of incremental professional development, the goal of a course is to build ideas and concepts across a series of lessons to a consummate whole of some sort. Individual modules don't do that. There are always students in any fairly well designed course who will stay for the duration in order to get the whole picture, obtain the certificate, or simply learn all that they can about the subject matter. So maybe the MOOC has a dual purpose where some view it as a complete course while others view it as a shorter term educational opportunity.

The benefit to those that stay with the course only long enough to gain information on some subset of the content is that they do not have to sit through an entire course in order to get it. It is essentially just-in-time education to them. But what is fascinating me is the role of those students who complete the whole course.

If we assume that one of the building blocks of a successful online course is the establishment of a learning community, then those who stay with the course the entire length and participate in the discussions in an engaged and deep sense develop into that learning community. They also become a sort of corporate knowledge for the course. If that is the case, then those who are there only for a short period have access not only to the content that is specific to their needs and goals, but also to a community that has developed around these materials. So for the length of time that students participate in the MOOC they are also gaining the benefit of a community that reflects more depth and variety of understanding than could be had if they were only accessing the content itself.

So in the end, the long term MOOC participants add value for those only attending for specific content and ideas. The learning community becomes a source of instant expertise and support for those who are only there a short period of time.

I'm finding this a very interesting concept. So far I have seen a few people enter the MOOCs with what appears to be a single question that they would like to have answered. Maybe that is part of why MOOCs succeed. There is depth enough for those seeking it and at the same time a community that can address the needs of those who are there to simply mine the course for specific answers.

It could be that current means of measuring retention in a MOOC is not reflective of its success. If we only measure those who complete the entire course we may be missing some different kinds of learning that the MOOC is successful providing. Also, perhaps creating a MOOC that gives some sort of incremental credit based upon time in the course might make a better measure of the relative success of the course. Interesting to ponder.

Saturday, March 8, 2014

Moocs

OK, I admit it. I have been somewhat against the idea of the MOOC for serious academic work for some time. Part of my trepidation has stemmed from the lack of a structured community that can be created using a traditional course shell and a great deal of instructor/student interaction. I have always felt that it is the facilitator that makes the course, acting as that "guide to the side" who helps assist students in their journey to understanding without overtly forcing content down their collective throats (now there is a picture).  Students should have the ability to build relationships to better create community and so a higher level of synthesis ala classical constructivism. This model has been my mantra for many years.

Since I have time on my hands, I have decided to dive into MOOCs and see what they have to offer from the inside. I have done this in the past with online courses when I have wanted to see the methods (for better or worse) that others use in facilitating and designing courses. I have tried one MOOC, shortly after Stephen Downes started advocating them a few years back. It was a less than stellar experience. At the time I was not impressed, as it resembled to me the online equivalent to a mosh pit. Little organization and even less self restraint in discussion.

I am currently participating in two upcoming MOOCs. The first is through Swinburne University on a type of rapid online course development known as Carpe Diem. The second will be yet another distance education certificate, this time through Coursera. I'm already detecting some real differences between what I saw in the past and the current MOOC. The Swinburne team has had the foresight to start a facebook page on the course, which I think is acting to help acclimatize students to the course prior to actually beginning the Blackboard based exercises. This is one of those AHA! moments for me, in that using a familiar widely used social platform can be a gateway to helping people transition to a system that they may not otherwise have used in the past.

More to come...